Privacy Policy
Last updated October 14, 2026

Privacy Policy

Rhapsodate helps people find classical music partners: people to play chamber music with, and company for concerts, starting in New York. This policy explains what we keep about you, why, who can see it, and how to have it deleted. We wrote it to be read, not skimmed past.
The short version: we keep what you tell us so we can introduce you to other players, people to go to concerts with, and concerts. We don’t sell your information, we don’t use advertising trackers, and you can delete your account and photos at any time.

1. Your account and music profile

Your email address, used to sign you in with a one-time code.
If you choose Continue with Google, Google tells us your email address, your name and a link to your Google profile picture, and confirms it’s you each time you sign in. We use the email to sign you in (and to keep it the same account if you also sign in by email code) and your first name to fill in your profile, which you can change. We don’t use the picture, and we get no access to your Gmail, contacts, calendar or anything else in your Google account. Google’s own privacy policy covers what Google keeps about the sign-in.
Your profile: first name, age, city (and, in New York, the parts of the city you chose), whether you play or sing, and, if you choose, one photo. If you play, also your music profile: your instruments, your level, the pieces you’ve played and would like to play, what you’re looking for, the instruments you’d like to play with, whether you’d pay or charge to play (with any note you add), and any links to recordings or videos of you performing. If you teach, also your teacher’s badge: the instruments you teach, the levels, in person or online, and any note you add. Anyone can say they’re happy to connect online, and add up to three links to their website or social media, and answer up to three questions from our list (“prompts”). Other registered members see your profile on People unless you hide it (see People and hellos below).
We use your profile to show you to other members and suggest people who fit (People and hellos, below), with requests and concert lists (below), and to judge when there are enough people in each city to open more of the app. Before People opened in October 2026, profiles were seen only by our team and in requests and concert lists. Members who already had a profile were emailed what others would see, and their profiles appear on People two days after that email, with a link in it to hide them. Members who had switched our emails off weren’t emailed, so their profiles start hidden; they can show them on their profile page.

2. People and hellos

Registered members can find each other on People, a list of the members in a city, and in “Today’s picks”, three suggested members a day. Unless you hide your profile, other registered members see your first name, your photo if you added one, what you play and your level, your city (and, in New York, your areas), your prompts, your teacher’s badge if you have one, whether you’re happy to connect online, and the rest of your music profile: the pieces you’ve played and would like to play, what you’re looking for, the instruments you’d like to play with, paying or charging, your links, the concerts you’ve tapped that are still to come and the concert logs you’ve chosen to show. Never your age or email. Visitors to the website see nothing from People, except the teacher summaries described below.
To order People and choose picks, we compare your profile with other members’: the instruments you play and are looking for, the pieces you’d both like to play, concerts you’ve both tapped, your areas, your level, whether one of you teaches what the other is looking for, and whether you’re both happy to connect online. Members near you come first; when there are only a few, People and picks also show members in other cities. We keep the picks we showed you each day (for 30 days) and the people you passed over with “Not now” (for 30 days), so you see someone new. Nobody is told you passed.
Any registered member whose profile is on People can say hello to you with a short note, or a reply to one of your prompts (we keep the answer it replied to with the message). They can send up to three messages in all before you reply, and nothing more until you do. You can reply, or tap “Not for me”, which hides the hello from you; they aren’t told. Once you’ve written back, you’re talking: each of you sees the other’s city and links in the conversation. We keep messages until either account is deleted. Our team reads a conversation only when someone reports it.
In a conversation where you’ve both written, either of you can invite the other to a listed concert. We keep the invitation, its note and the answer; saying yes puts you both on that concert’s Going list.
The teacher’s badge: if you tick “I teach” on your music profile, other members see a Teacher badge and what you teach on your card, and can find you with the Teachers filter on People. Unless you switch it off on your profile, your city’s public “Find a teacher” page also lists a summary of you: the instruments you teach, to whom, in person or online, your area (in New York), your level and whether you’re verified. Never your name, photo, note or anything else. You appear there once your profile is on People, and leave when you hide your profile, switch the listing off or stop teaching.
Happy to connect online: if you tick it, other members see it on your card, and the Meets online filter on People shows you to members in every city.
Watch together: when you tap I’ll watch (or I’ll listen) on a livestream or broadcast on Watch and listen, other registered members see you on its list, with the same small card as on a concert’s list, until a day after it ends; visitors see only how many members are watching. Members on the same list can open each other’s cards and say hello, as on People, even if one of you is hidden from People. Tap again to leave the list. We delete these lists within 30 days after the broadcast ends.
You can hide your profile on your profile page (or with the link in our announcement email). While it’s hidden, you’re not on People or in anyone’s picks, so nobody can say hello from there, and you can’t browse People. Everything else carries on: your conversations, requests, concert lists, Watching lists and the play-along, where members can still see your card (and, from a concert list or after a play-along, say hi as described above). In Rhapsodle your name stays on the boards, but it no longer opens your card. Blocking someone takes you off each other’s People, picks and cards.

3. Our emails to members

If you have a profile, we email you when someone writes to you (a hello or a reply), usually within the hour, if you haven’t read it on Rhapsodate first. The email names who wrote, what they play and their level, and shows the start of their message. At most one of these an hour, six a day. If someone said hello and you haven’t answered after two days, we remind you once.
We also email you in the morning when a new request fits you, and on Mondays when there are new requests in your city. That email shows each request’s title, what it’s looking for, and the first name, instruments and level of the person who posted it. Nothing when there’s nothing new.
They’re on unless you switch them off: every email has an Unsubscribe link (and your mail app’s Unsubscribe button works too), and you can switch them off or back on on your profile page. We keep whether they’re on, when we last sent each kind (a record of each message email for 30 days, to keep to the limits), which hellos we reminded you of, and a random code for the unsubscribe link. Emails are sent through Resend.

4. Interested and Going

Registered members can tap Interested or Going on any listed concert, and tap it again to take it back. We keep which concerts you tapped and when.
Other registered members see you on that concert’s list, with your first name, your photo if you added one, what you play and your level, and can open a card with the rest of your music profile: the pieces you’ve played and would like to play, what you’re looking for, the instruments you’d like to play with, paying or charging, your links, and the other concerts you’ve tapped that are still to come. Never your age or email. Your card (with your first photo only) can be opened while you’re on the list of a concert still to come, and by people you’ve written to; lists of concerts that have happened aren’t shown.
Visitors to the website (and members without a music profile) see only how many members are interested and going, never who.
A member can say hi from your card. That starts a private conversation between the two of you; we keep the messages until either account is deleted. Once you’ve written back, you each see the other’s city and profile links in the conversation. Blocking someone takes you off each other’s lists and cards and ends your conversation. Our team reads a conversation only when someone reports it.

5. Requests

Any registered member can post a request (for example, a pianist for a sonata, or company for a concert) and reply to other people’s. A request keeps what you write in it: what you’re looking for, a title, pieces, details, where, fun or serious and a month to perform by, whether you’ll pay (with any note), and whether it shows on the website. It stays on the board for 90 days after you last change it, and found or closed requests for 14 days more. You can delete a request at any time; its conversations are deleted with it.
Signed-in members see your request with your first name, your instruments and your level (no photo, age or email). A reply starts a private conversation between the two of you on Rhapsodate; we keep the messages until the request or an account is deleted. Once the person who posted has written back, you each see the other’s city and profile links (website, social media, recordings).
Unless you switch it off, the website shows a summary of your request to anyone: what you’re looking for, pieces from our list, the area, your instruments and level, fun or serious and the month to perform by, whether you’ll pay, the concert (for concert company), and when it was posted or changed. Never your name, the title, the details or anything else you typed. The summary is loaded live, so it disappears as soon as you switch it off, delete the request or close your account.
Blocking someone hides your requests from each other and ends your conversation. Our team reads a conversation only when someone reports it.

6. Rhapsodle, the daily game

Anyone can play Rhapsodle on the website, with or without an account. We keep each day’s picks and whether you named the piece: with your account if you’re signed in, otherwise with a random code your browser keeps so you can carry on where you left off. To stop scripts flooding the boards, we also keep a scrambled form of your network address (never the address itself).
The website shows anyone a board for each day’s clips, with the first names of the people who named the piece, first to get it first. A visitor’s name goes on only if they type one in. A member’s goes on by itself: your first name, or a name for the game you choose on your profile page. The members who have named the most pieces are shown, with their city, in the top ten. Our team can take any name off.
Other registered members can tap your name on the boards or in the top ten to open your card (the same card as on People, above) once you’ve named a piece as a member, unless you’ve hidden your profile. Blocking someone takes you off each other’s boards, top ten and cards. Visitors never see cards.

7. The waitlist

Before accounts opened, people could join a waitlist on this website with their email, first name, city, and the same music answers. If you joined it and then create an account with the same email, your answers fill in your new profile so you don’t have to type them again. Nobody else sees waitlist answers. Write to us to be taken off the list.

8. The weekly email

Anyone can ask for our weekly email with just an email address, without an account: the edition for New York, Boston, the Bay Area or Los Angeles, or the “Anywhere else” edition for everyone else. The address is added to the list straight away. Members with a music profile also get it, for their own city (or the “Anywhere else” edition), unless they have switched Rhapsodate emails off; we add each member once, so after you unsubscribe from it we don’t add you again. To limit how many sign-ups the form takes in a day, we also keep a scrambled copy of the address that can’t be turned back into it, and delete those after two days. If someone added your address without asking you, use the unsubscribe link in the email and you won’t get it again.
If you choose “Anywhere else”, you can also tell us your city; we keep it with your address, only to know where to list concerts next.
Your address, the editions you chose and that city, if you gave it, are kept by Resend, the company that sends our email, so we can send you the email each Thursday. Every email has an unsubscribe link, where you can stop one edition or all of them; after you unsubscribe from everything we keep the address only so you don’t get it again. To have it deleted completely, write to support@rhapsodate.com. We don’t track whether you open the email or what you click in it; links carry a tag so that the website’s visit counts can show how many visits came from the email in total.

9. When the rest of the app opens

A few more parts of Rhapsodate open city by city: a concert list in the app where members tap Going, Play together read-throughs, and adding concerts. When they open in your city, the app may ask for more (for example what you like to hear), and we will update this policy first. If you’re a musician, the app may also ask for details to check that you play (for example an ensemble, school or teacher, and a link); our team uses these only to review your status, and other members see a verified badge, not the details.
Rhapsodate is not a dating service. We don’t ask your gender, your sexual orientation or what kind of relationship you want.

10. What we keep as you use Rhapsodate

Once the rest of the app opens in your city: concerts you mark as going or add to the calendar; Play together sessions you post or ask to join; and the “played with” and “performed with” ticks you give, receive or hide. We also keep the reports and blocks you make.
Like any website or app, the services that run Rhapsodate record basic technical information (such as IP address, device and browser type, and times of requests) to keep it working and secure.
On this website we count visits with Cloudflare Web Analytics, which uses no cookies and does not identify you. When you click a link to a presenter’s or practice room’s own site (for example “Tickets”), we add one to a daily total for that link so we can tell them how many people we sent; nothing about you is stored with it. Those links also tell the other site that you came from Rhapsodate.
Your browser also keeps a short note of how you first arrived: the first page you opened, the domain of the site that sent you (for example google.com), any campaign tags in that link, and which “Create your profile” button you used. It stays in your browser unless you create an account: then it is saved once with your new account, so we can tell which pages and posts bring people. No cookies are used for this.
We do not collect your precise location (GPS). Areas are chosen by you from a list.

11. How we use it

To run the service: sign you in, show you to other members and them to you, suggest people and concerts, deliver messages, and keep the concert calendar accurate.
To keep people safe: review musician details, look into reports, enforce blocks, and act on reports of anyone under 18.
To improve Rhapsodate, using counts and trends rather than reading your messages. Our team reads messages only when someone reports them.
We do not sell your information or share it for advertising.

12. Who can see what

Other members can see your profile according to your settings (see People and hellos, above).
On People, a member can say hello and send up to three messages; after that, they can write again only once you reply. Blocked people can’t see you at all.
If you play, musicians you’ve met on Rhapsodate (in a Play together session) can tick that they played or performed with you. A tick shows on your profile with the first name of the person who gave it, to members who can see that person’s profile; others see a count. You aren’t notified when someone ticks you, or asked to tick back. You can hide any tick from your profile; the person who gave it still sees their own tick, so they can’t tell. A tick you give shows on the other person’s profile two weeks after you finish your full profile, and you can withdraw it at any time. Ticks between people who have blocked each other don’t show.
On the public website, concerts show how many members are going, never who. Play together sessions show what will be played, roughly where and which instruments are needed, never the host, the address or who is coming. A home address is shared only with the players the host accepts.

13. Companies that help us run Rhapsodate

Supabase stores the database, sign-in and photos (in the United States). Resend sends our emails, such as sign-in codes and the weekly email, and keeps the weekly email’s list of subscribers. Google signs you in if you choose Continue with Google. Cloudflare hosts this website, our domain and our email forwarding, and counts website visits. When the app is in the App Store and Google Play, Apple and Google handle downloads, and Expo delivers app updates.
They handle your information only to provide their service to us. We may also share information when the law requires it, or to protect someone from serious harm.

14. How long we keep it

Until you delete your account. Deleting your account (on your profile page, “Delete my account”) removes your profile, photos, prompts, requests, concert plans, conversations, concert invitations, picks, messages and ticks. Reports stay so we can keep members safe, with your account removed from them.
Waitlist entries are kept until you ask us to remove them, or until you create an account with the same email (your answers then fill in your profile).

15. Your choices and rights

You can see and change your profile in the app at any time, and delete your account there. To get a copy of your information, correct something you can’t edit, or have anything removed, write to support@rhapsodate.com. We reply within 30 days. Depending on where you live, you may have further rights under local law, and we will honor them.

16. Security

Your information is protected by encryption in transit and by access rules in our database that decide, for each member, what they can see. Our team’s access is limited to what reviews and reports need. No system is perfectly secure; if a breach affects you, we will tell you as the law requires.

17. Age

Anyone can read the concert listings, guides and teacher summaries, play Rhapsodle and get the weekly email. Accounts and music profiles are only for people 18 and over: if we learn that someone under 18 has made one, we close the account and delete their information.
Rhapsodate isn’t meant for children under 13, and we don’t knowingly collect personal information from them. If we learn that we have (for example a weekly email address), we delete it.

18. Changes and contact

If we change this policy in a way that matters, we will tell members in the app or by email before it takes effect. Questions: support@rhapsodate.com.
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